Last update jan 1st 2017
Student Data and Purging Policy
Student Data will be held in Verificient secured servers until 90 days after the semester in which the student has taken the last test in the course (or 90 days after the final exam date, including make up tests). At this time (usually by 10 business days), Verificient will provide an automatically generated email to the student after the purging process is completed. This indicates that the student data, collected for the testing party, was purged and deleted from the Proctortrack platform. Verificient will then provide the customer an audit report upon completion of the student purge cycle within 15 business days thereafter.
In case the institution requires data to be preserved for academic hearing purposes. Verificient will require a written request from institution to retain data longer than the standard total 90-day cycle or request transfer of data to their secured servers (where Verificient Technologies will watermark the transfer, before transferring the change in custody of data). At which time, the student must be notified of that additional requested time from the institution. We will work with the institution, and ask them to provide the student full transparency of this deviation from our standard data purge and retention policy.
At Verificient, we understand that some of the educational institutions for which we provide testing services have certain obligations related to the maintenance and disclosure of student information under the United States Family Educational Rights and Privacy Act (FERPA). You can view the complete FERPA compliance statement here.
Terms and Conditions
Using the Proctortrack platform requires students to agree to a series of usage terms and conditions. In addition to the basic terms Verificient requires users to adhere to, institutions can also add additional legal language for students to consent to prior to beginning an exam. You can view the complete Terms and Conditions here.
Ensuring 100% of students are able to successfully use the Proctortrack is our priority. There are however, some instances, where using accessibility tools can trigger integrity violations. There is a tradeoff between being compliant and ensuring reasonable exam integrity. In addition to adhering to the 508 accessibility guidelines, Verificient has configurable options that allow us to make special circumstances available to any student who needs them. You can view a complete breakdown of the 508 accessibility standards and Verificient’s compliance to each section here.