Proctortrack Resumes its Services

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Proctortrack Resuming Service Following Comprehensive Cybersecurity Audit to Address Recent Security Incident

No personally identifiable information was accessed in the attack, an independent cybersecurity firm concludes.

New York, NY (October 21, 2020) – Proctortrack by Verificient will resume its online test proctoring services following a comprehensive audit by an independent cybersecurity provider, which concluded that an unauthorized access into one of the company’s servers had been quickly contained and that customer data was not breached.

The audit was performed by an independent global cybersecurity provider, Network Intelligence. It determined that no personally identifiable information (PII) was accessed, no data was altered, no credit card account numbers were stolen, and no log-in credentials were compromised. The largest category of information accessed was a quality assurance testing server used for outdated developmental source code.

As indicated by the audit, on October 13, 2020 an unauthorized user accessed a quality assurance server for Proctortrack, leaked part of the source code, disabled its marketing site, and sent offensive emails that appeared to be from Verificient Support that were received by some prior users. The unauthorized user then posted the fake email on Twitter with hashtags.
 

Following the discovery of the breach, on October 14, Verificient suspended Proctortrack to investigate and to protect customer data. Proctortrack will resume tomorrow, Thursday, October 22.

Rajnish Kumar, CEO of Verificient, said: “Fortunately, the audit confirmed that our existing security infrastructure limited the extent of the intrusion. As determined by the audit, the unauthorized individual was quickly isolated and removed from the company’s server. Verificient immediately fixed the configuration vulnerability that the individual exploited. Although we are relieved to be able to report that none of our customers’ private data was breached, I sincerely apologize for the understandable concern that this incident has caused. We are committed to taking further steps to ensure the security of the private data with which we are entrusted while limiting any future disruptions in service to our educational partners and student communities. We will be sharing details on these measures with our customers and valued partners.”

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About Proctortrack

Proctortrack by Verificient offers the world’s most advanced live proctoring and automated proctoring solutions to deliver quality and price leadership at scale. Proctortrack provides four unique levels of proctoring:

  1. ProctorLock: Web Browser Lock
  2. ProctorAuto: 100% Automated Remote Proctoring
  3. Proctortrack QA: 99% Accuracy with our QA hybrid model
  4. ProctorLive AI: Live Proctoring with AI

To learn more, visit www.proctortrack.com

 

About Verificient Technologies, Inc.

Verificient Technologies Inc. is a Trusted Identity-as-a-Service (TIaaS) provider specializing in identity verification and authentication through its patented solutions that utilize AI, machine learning, computer visioning, and biometrics. The company has its headquarters in New York City and is trusted by academic, government and private sector institutions around the world. Verificient ensures the integrity of online users and serves a variety of markets, including higher education, HR & Recruitment, and Remote Labor-Force Management.

To learn more, visit www.verificient.com